Terms of Service
Last Updated: March 16, 2026
Welcome to Chagrin Home Improvements. These Terms of Service ("Terms") govern your use of our websites, including chagrinhomeimprovements.com and ChagrinHome.com (the "Sites"), and our professional services. By accessing our Sites or engaging our services, you agree to be bound by these Terms.
1. Services and Estimates
Chagrin Home Improvements provides home renovation, painting, and maintenance services. All estimates provided through our Sites or via the Jobber platform are preliminary. A final binding agreement is only established once a formal written contract or work order is signed and any required deposit is received.
2. SMS and Mobile Messaging (Carrier Compliance)
By providing your mobile phone number to us through our website forms, estimate requests, or during the booking process, you explicitly consent to receive recurring automated and manual text messages (SMS/MMS) from Chagrin Home Improvements and its authorized representatives regarding service quotes, appointment reminders, project updates, and follow-up requests.
-
Authorized
Numbers:
Messaging
may
originate
from
our
main
office
at
(440)
247-6700,
our
dedicated
Jobber
service
line,
or
other
authorized
company-controlled
mobile devices and system-generated routing numbers used by our field crew to
facilitate service. - Consent: Consent to receive text messages is not a condition of purchase.
- Fees: Message and data rates may apply depending on your mobile carrier plan.
- Frequency: Message frequency varies based on your project status and interaction with our team.
-
Opt-Out:
You
can
cancel
the
SMS
service
at
any
time.
Just
text
"STOP"
to
the
number from
which
you
received
the
message.
After
you
send
the
message
"STOP,"
we
will
send
you a confirmation reply that you have been unsubscribed from that specific messaging thread. -
Help:
For
assistance
with
our
messaging
program,
reply
with
the
keyword
HELP,
or
contact our office directly at office@chagrinhomeimprovements.com.
3. Intellectual Property
All content on our Sites, including logos, images of our work, text, and design elements, is the property of Chagrin Home Improvements and is protected by copyright laws. You may not use our brand assets without express written permission.
4. Limitation of Liability
To the maximum extent permitted by law, Chagrin Home Improvements shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Sites or the information provided therein. While we strive for 100% accuracy, we do not warrant that descriptions or project timelines provided on the Sites are error-free.
5. Privacy and Data Sharing
Your privacy is important to us. Our use of your data is governed by our Privacy Policy. Specifically regarding mobile data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Sites. Your continued use of our services following such changes constitutes your acceptance of the new Terms.
8. Contact Information
If you have any questions about these Terms, please contact us at: Chagrin Home Improvements 46 Shopping Plaza #141, Chagrin Falls, Ohio, 44022, Phone: (440) 247-6700 Email: officeaccount@chagrinhomeimprovements.com.