Testimonials

The team at Chagrin Home Improvements is an absolute Godsend! They are an honest and fair company with strong morals and an unmatched orientation to customer service. They presented all options, and helped me determine the one best for me and my home. The team was thorough, efficient, and responsive to all inquiries, even after the work was done. They are a cut above other companies, and I cannot give them enough praise! If you are looking for deck restoration or repair, give them a call - you won't be disappointed!

I would hire Chagrin Home Improvements back in a second and would give them 6 stars if I could! From my first interaction it became clear they try to make it very easy to do business with them. Not only do they do outstanding work, the communication and follow through is excellent! And the work...wow!!! Matt did a fantastic job restoring our deck and re-painting some exterior vents that had faded over time. Needless to say everything turned out great! What was also impressive was the way everything was masked off. Not one drop landed where it wasn't supposed to! Stop searching...these guys are the real deal!

A friend recommended Chagrin Home Improvement for finishing my decks. CHI was responsive when I called for an estimate. Joe actually answered the phone and stopped by to give me an estimate the next day. They put me on the schedule for the next opening. It took a few weeks, but they let me know as soon as they could fit me in. The crew was polite, timely and did a great job. My decks look great and I would highly recommend CHI.

I loved working with this company. My deck was 20+ years old and it has never looked so good. From price to quality of work, from the polite caring of the crew, I am thoroughly pleased! Work was done on time. they listened to my concerns, and they guided me on what needed to be done. I would definitely use them again as their work is one of quality.

I could not be a bigger fan or recommend more highly Joe Jacobs and his company Chagrin Home Improvements. I have used their services for years and am 100% pleased. The thoroughness in quoting and workmanship is beyond reproach. The suggestions they make truly were greatly appreciated, they know their business. The employee's that worked so diligently on our home were polite, courteous and incredibly diligent workers. We have a 3 level large deck and they did not try and rush through the work, they made sure it was done right the first time. A great company with local roots, you will not go wrong using them.

We have used Chagrin Home Improvements multiple times throughout the years and have had a phenomenal experience every time! Joe and his team are exceptional with details, communication, cleanliness and customer satisfaction. We recently used them to paint our cabinets and the experience and outcome was top notch. We'll be using them again in the future!